DIGITAL ONE'S TERMS AND CONDITIONS
Order Placement: The booking or placement of an order for services or materials, whether orally or in writing, constitutes agreement to these Terms and Conditions. Please make sure you have our current rates prior to booking. Rates, and Terms and Conditions are subject to change without notice.
Bookings & Cancellations: For booking a session with an engineers and studio, you can place a hold (first, second or third hold, depending on your place in line for that time window) or you can place a confirmed booking. All weekday sessions (except ADR) are booked at a one hour minimum (ADR has a two hour minimum) and prorated to the 1⁄4 hour after the minimum. If you have a session booking on hold, you can release that hold with no obligation, up to twenty-four hours prior to the session, or on Friday for a Monday session. We will contact you to confirm your session at least twenty-four hours prior to your session. If you must cancel your confirmed session less than twenty-four hours before your session, you will be billed fifty percent of the studio rate. Do not despair! We will make every effort to re-sell the unused time for you, however, you will be responsible for the remainder. Please understand that we're not trying to be bad guys. We are committed to accommodating your needs the best we can, but we also want to keep our doors open for you and your clients!
Challenged Bookings: If you have time on hold with us and have not yet confirmed your session, you are subject to being challenged for that time by another client. Should this occur, we will notify you immediately. You will have three hours to let us know if you want to confirm your session, thus buying the time, or if you want to release it to your challenger. If you buy the time, you forfeit your right to cancel at a later date (even if it is prior to the twenty-four hour mark), and will be responsible for said time.
Business Hours: We are open 9:00 a.m. to 5:00 p.m. Monday through Friday. Session work done before 9:00 am or after 5:00 pm is subject to an overtime rate of time and a half. Saturdays are billed at an overtime rate of time and a half with a 4 hour minimum, and Sundays/holidays are billed at double the studio rate with a 4 hour minimum. All weekend/holiday sessions are subject to engineer availability.
Payment Terms: Without prior credit approval, terms are cash upon project completion. Previously approved credit accounts are due within thirty (30) days of invoice. Overdue accounts will be assessed 1-1/2% per month as a service charge. All invoices shall be deemed final and acceptable by you unless notice is provided to us within fifteen (15) days of the date of said invoice or postmark. We will retain a proprietary interest in any and all work performed until such time as all charges incurred are paid in full. In the event that we incur costs to collect any sums lawfully due, we shall be entitled to said costs, expenses and damages, including reasonable attorney's fees, incurred in connection therewith.
Talent Payment: If Digital One acts as signatory for talent, you will be invoiced for the talent fee with a standard markup. Payment terms may differ from Digital One standard terms depending on the unique circumstances of your project or talent needs. Any variances will be communicated and agreed upon prior to the session.
Liability: Digital One makes no warranties, express or implied, with reference to services and/or personnel furnished by it, and shall not be liable for any delays in the delivery of supplies, materials or work product, nor for any failure to perform the services due to causes beyond its control, including but not limited to acts of God, war, civil disturbance, governmental regulations or orders, strikes, or other labor difficulties.
Storage and Insurance: We will exercise care in the handling and storage of all client material left or stored on our premises. However, we cannot assume any liability for loss or damage to any client materials.
Copyright: Client represents and warrants the materials delivered to Digital One, regardless of format, do not in any way defame, violate or infringe on copyrights, civil rights of privacy, or any other rights of any person.